Last updated: July 3, 2026
This Shipping Policy explains the delivery process for Gndyj, including cut-off time, handling, transit estimates, shipping cost, and tracking support. The wording is intentionally precise, customer-centered, and measured so shoppers can understand their rights without sorting through vague language. The store currently serves customers in Singapore, and checkout amounts are displayed in USD.
Orders for silicone toilet brushes with holders are checked against the customer's checkout details before packaging and carrier handoff. When an issue involves silicone toilet brushes with holders, we look at the item shown on the product page, the delivered parcel, and any photos or notes the customer provides.
TRANSIT, HANDLING & ORDER CUT-OFF TIME
- Order Cut-Off Time: 2:00 PM Pacific Standard Time (Los Angeles), GMT-08:00.
- Handling Time / Processing Time: 1-3 Business Days, Monday-Saturday, after payment is successfully authorized through Shopify Payments.
- Transit Time: 7-13 Business Days, Monday-Saturday, after the order has been processed and handed to the carrier.
- Total Estimated Delivery Time: 8-16 Business Days, including order processing and transit.
Business Days run Monday-Saturday, not including public holidays or dates when carriers do not operate. If an order requires verification, the handling timeline may depend on the customer's response.
SHIPPING COST
We are pleased to offer Free Shipping on all orders within Singapore. No minimum purchase required. Standard shipping is provided at a cost of 0 USD for eligible orders, and the checkout Shipping field should display 0.00 USD for standard delivery.
DELIVERY AREA
Currently, we only ship to addresses within Singapore. We do not ship to international destinations, P.O. Boxes, or military addresses (APO/FPO).
The shipping address must be accurate and complete at checkout. Customers should include apartment, suite, postal code, region, and contact number where applicable so delivery can be arranged without avoidable delay. Orders in Singapore are handled through the same store identity, support email, and policy terms shown throughout the website.
SHIPPING METHODS & COURIERS
We partner with reliable couriers including USPS, FedEx, DHL, and UPS to ensure safe and timely delivery of your items.
We may send items from one order in separate parcels if it improves packaging, availability, or carrier routing. Customers are not charged extra standard shipping when we choose to split a shipment.
Silicone Toilet Brush Packing Notes
Gndyj toilet brush sets are checked for silicone brush heads, holder base, drainage features, handle pieces, spare heads where included, color, and package quantity before shipment. Shipping covers the listed bathroom cleaning tool only and does not include toilet fixtures, cleaning liquid, disposable pads, plumbing parts, or cleaning services shown for context.
Bathroom Tool Delivery Review
After delivery, customers should inspect the brush head, handle connection, holder base, drainage slots, spare head, and packaging before discarding the carton. If a part arrives cracked, missing, bent, or visibly damaged, photos of the item and packaging help support review the shipment clearly.
ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your package via our Order Tracking page or directly through the courier's official website.
If delivery information looks unusual, delayed, lost, or damaged, customers should contact support with the order number, tracking details, and photos if available so we can review the matter. Support cases are reviewed using the order record, the product page, customer-provided evidence, and the timing rules stated in the relevant policy. silicone toilet brushes with holders are reviewed with attention to listed material, included pieces, package condition, and ordinary household use. Contact support@gndyj.shop for shipment support.
CONTACT
For shipping questions, contact Gndyj support at support@gndyj.shop or +66958596829. Support hours: Monday-Saturday: 9:00 AM - 5:00 PM PST.