Contact Us

This Contact Us page gives customers the official support, phone, email, and business identity details for Gndyj. The wording is intentionally precise, customer-centered, and measured so shoppers can understand their rights without sorting through vague language. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.

OUR IDENTITY

Legal Business Name: 108CLEAN COMPANY LIMITED
Store Name: Gndyj
Physical Business Address: 88/105 Ekkachai Rd, Tambon Mahachai, Chang Wat Samut Sakhon 74000, Thailand

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM PST. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@gndyj.shop
Business Phone Number: +66958596829

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

For a faster review, send one message with the order number, item name, issue summary, and any useful photos or tracking details. Support cases are reviewed using the order record, the product page, customer-provided evidence, and the timing rules stated in the relevant policy.

We handle messages during the support hours above. Requests involving carrier claims, return inspection, payment checks, or product condition may need additional information.

SILICONE TOILET BRUSH QUESTIONS

For product support, include the item name, order number, and whether the question concerns holder footprint, drainage slot, brush head, spare head, delivery damage, missing parts, or return eligibility. Gndyj can clarify listed product details, but we do not provide plumbing, sanitation, or professional cleaning service advice.